Keeping your word, in practice
What the research says about promises, follow-through and trust, and how to use it at home, at work and in business.
Accountability That Works: What the Research Says
What does research say about accountability? Partners, public commitment and if-then plans explained, with practical steps and the limits of the evidence.
Getting Paid on Time Without Ruining the Relationship
Practical ways to get paid on time: written terms, a friendly reminder routine and payment plans, informed by research on late payments and reminders.
Keeping Promises in Business: Why Trust Pays
Why small businesses miss delivery dates, what broken promises cost in trust and revenue, and practical habits that protect customer trust and reputation.
Trust in Savings Groups: Why Written Records Matter
Stokvels, mukando and other savings circles run on trust. Why written records, clear rules and transparency protect members and their savings.
Under-Promise, Over-Deliver? A Smarter Way to Commit
Does under-promising work? A practical guide to realistic estimates, buffers, saying no and renegotiating early, grounded in planning fallacy research.
Why We Break Promises (and How to Keep More of Them)
Why do we break promises we fully meant to keep? The planning fallacy, optimism bias and the intention-behavior gap, plus practical ways to keep your word.